The thesis
Commerce is shifting. Own your channel.
Appoinz position paper, 2026
Marketplaces built their empires on traffic and trust. The deal has changed. They now extract margin from the businesses that made them large: 20-35% of every sale, and the customer belongs to them.
Service businesses lose a different way. Salons, spas, and clinics watch 10-25% of appointments vanish to no-shows, while bookings pile up in WhatsApp and LINE chats that nobody answers at 11 PM. An empty chair is revenue that never comes back. Whether you sell a haircut or a shampoo bottle, the story is the same: an appointment is a product with a time dimension.
The discovery layer is moving from Google blue links to AI answer engines. When a customer asks "who's the best salon near me?", AI names three businesses. Yours could be one of them. Businesses that own their channel, their customer, and their discoverability are positioned for this shift. Appoinz gives you one platform that makes your business findable, bookable, and yours.
Timeline
Service businesses live
Bookings, AI agent, and dashboard for salons, clinics, spas, and studios.
Payments and deposits
Secure payment processing and deposit collection.
Product catalogs and shipping
Product catalogs, orders, and shipping for shops.
Built as we go
New features ship every month based on what businesses actually need.
Where we are
We're live with bookings for service businesses: salons, clinics, spas, studios. Goods businesses come next. We ship what exists and tell you exactly what doesn't.
Be first in your market
Open to service businesses: salons, clinics, spas, studios. Join the waitlist and we'll email you when your market opens.